GUIDEQuick Guide

Guide #03 Wi-Fi Manual

How to connect to Wi-Fi

  • Step 01

    Turn on the power

    Press and hold the power button for 3 seconds.

    *Depending on the surrounding network, or if you are within the airport area, it sometimes takes 5-10 minutes to connect to the Internet.
    If it is still not connected after 10 minutes, press and hold the power button for 15 seconds to restart the device.

    Power on the WIFIBOX: press and hold the power button for 3 seconds.

  • Step 02

    Check if all LED lights are on

    All LED lights turn white and are ready for use (within 1 minute).

    When all LED lights turn white (within 1 to 10 minutes after powering on), the device is ready for use.

    *If you cannot connect to Wi-Fi, please press and hold the power button for 15 seconds to restart your device.

    Check if all LED lights are on

  • Step 03

    Enter SSID and Wi-Fi password

    Connect to Wi-Fi from SSID#

    Enter SSID and Wi-Fi password

  • How to set up a Wi-Fi connection on your device

    iPhone/iPod Touch/iPad

    1
    Go to "Settings", then "Wi-Fi", and turn on the Wi-Fi option.
    2
    Check the SSID printed on the back of your Wi-Fi sharer. Make sure the same SSID is available in your phone's list of wireless networks and select it.
    3
    Enter the password, which is also printed on the back of your Wi-Fi sharer.
    4
    Click "Join". Once connected successfully, there will be a check mark (✔) next to the SSID name.

    Android system

    1
    Go to "Settings," then "Network & Internet." Turn on Wi-Fi options
    *This step may vary between different Android phone brands.
    2
    Check the SSID printed on the back of your Wi-Fi sharer. Make sure the same SSID is available in your phone's list of wireless networks and select it.
    3
    Enter the password, which is also printed on the back of your Wi-Fi sharer.
    4
    Click "Connect".

    MacOS

    1
    Click the Wi-Fi icon on the status bar, in the upper right corner of the screen
    2
    Check the SSID printed on the back of your Wi-Fi sharer. Make sure the same SSID is available in the wireless network list on the screen and select it.
    3
    Enter the password, which is also printed on the back of your Wi-Fi sharer.
    4
    Click "Join".

    Windows

    1
    Click the Wi-Fi icon (or globe icon) on the taskbar at the bottom right of the screen.
    *The location of the taskbar may vary depending on your device.
    2
    Check the SSID printed on the back of your Wi-Fi sharer. Make sure the same SSID is in the wireless network list on the screen and select it.
    3
    In the "Network Security Password" section, enter the password printed on the back of your Wi-Fi sharer.
    4
    Click "Next" to start connecting

    fair use policy

    For our fixed-price data network products, we provide customers with sufficient data for normal usage by using the local network in each region. However, sometimes domestic and foreign network providers, in order to maintain network quality and ensure fair use among users, will cut off connections, significantly reduce connection speeds, etc., to impose network restrictions on users who use large amounts of data in a short period of time. road transmission restrictions.
    If network throttling occurs, we are unable to restore this situation during your use.
    Please do not use a large amount of data, such as watching videos, video calls, downloading large files, playing online games, etc. Even with network restrictions, rental fees will still be incurred.

How to charge the Wi-Fi sharer itself

  • Please use your own charger.

    WiFiBOX is a service where you only need to rent the Wi-Fi sharer itself. To charge the sharer, please use your smartphone’s charger. Please make sure you have the following charger type.

    Please use the USB Type-A charging head to charge the WIFIBOX
    Do not use the USB Type-C charging head to charge the WIFIBOX

    Important: Make sure your charger uses USB Type-A on the charging head.
    Chargers with USB Type-C cannot be used because the device is not compatible with DC5V/3A power output.
    Certain types of chargers are also incompatible.

    How to charge

    Use built-in wires

    1. Pull out the USB Type-A cable from the device.

    Place your finger on the edge of the wire tip marked with a ▲ and slide it down while pressing.

    2. Plug the wire into the charger

    The USB Type-A in this device is a reversible type. Plug it into the charger and start charging.
    When you see all four green LED lights light up, it means charging is complete.

    Precaution:
    Forcing a cord into an obviously incompatible charger can damage the connector. Please be careful with it.
    After charging, please unplug the cord immediately.

    The USB Type-A in this device is a reversible type. Plug it into the charger and start charging.The USB Type-A in this device is a reversible type. Plug it into the charger and start charging.

    Use your USB cable

    Use the USB Type-A to C cable to connect.

    Connect the Wi-Fi sharer’s USB Type-C port to your USB Type-A charger.
    When you see all four green LED lights on, it has finished charging.

    When you see all four green LED lights on, it has finished charging.
    USB Type-C chargers cannot be used because the device is not compatible with DC5V/3A power output.

    Important: Make sure your charger uses a USB Type-A charging head.
    USB Type-C chargers cannot be used because the device is not compatible with DC5V/3A power output.

    Precaution:
    ・Forcing the wire into the charger when it is obviously incompatible may damage the connector. Please note.
    After charging, please unplug the cord immediately.

    If the WiFiBOX sharer still cannot charge after trying the above steps, please also check the guide on this page .

How to use it as a mobile power supply

  • 01Plug the corresponding wire into your smartphone

    02Press the charging button. It will activate power bank mode.

    03You can determine how much power is left through the LED battery indicator. *Once you finish charging, don’t forget to plug it in immediately, otherwise you will lose power to the Wi-Fi sharer.

    How to use WIFIBOX as a mobile power supply

if you have problems

Unable to connect to the internet
  1. Make sure the Wi-Fi settings on your device are turned on.
  2. Restart your device.
  3. Press and hold the power button for 15 seconds to restart the Wi-Fi sharer.
  4. Move to another location where the signal may be stronger. If you are in an airport area, in a crowded place or in a mountainous area, sometimes it won't connect properly.
Can't power on or charge Wi-Fi device
  1. If you can't turn on your Wi-Fi device, make sure it's not dead or low on power.
  2. Once it's fully charged, try turning it on by holding the power button for 15 seconds.
Power bank function not working
  1. Make sure the Wi-Fi device is not out of power or lacks power.
  2. Make sure you have pressed the charging button to activate power bank mode.
lost or damaged
  1. In "Order History" in "My Page", select your order number and click "Lost/Damaged Machine"

*You may have to pay for lost/damaged equipment.

Inquiries and FAQs

If you cannot solve your problem, please contact us through the following methods.

■WiFiBOX customer service Official LINE@ ID: @wiho Customer service email: cs_taiwan@tswiho.com Customer service hotline: 02-2545-7777 Service hours: 9:00-18:00

Wi-Fi sharer details

WIFIBOX usage diagram

  • 1 signal LED

    Lights up white Connected to mobile network

    Flashing white Connecting to mobile network

    Problem flashing red

    LED off Not connected to mobile network

  • 2 data communication LED

    White light illuminates Data communication is available

    White light flashes and data is being transmitted

  • 3 WiFi LED

    Lights up white Connected to Wi-Fi

    LED off Not connected to Wi-Fi

  • 4 battery LED

    4 LEDs light up and the remaining power exceeds 75%

    3 LEDs stay on between 50% and 75%

    2 LEDs stay on between 25% and 50%

    1 LED stays on between 10% and 25%

    1 LED flashes and the remaining power is less than 10%

  • 5 charging buttons

    Press this button once you plug in another device that needs charging.

  • 6 power button

    Turn on the power: press and hold for 3 seconds.

    Power off: press and hold for 3 seconds.

    Restart: Press and hold for 15 seconds.

  • 7 charging cable

    USB Type-A is used to charge the Wi-Fi sharer itself

    Micro USB to charge Android phones

    Lightning charges iPhone

    USB Type-C charges Android phones

  • 8 Type-C port

    This is to charge the Wi-Fi sharer itself.

    * This port cannot be used for 3A fast charging, only 5V/2A.